top of page

Frequently Asked Questions

How do I place an order?

  • If you find your item in the online store simply place the order here. Don't see what you're looking for? Contact us and we will see what we can do.  There are hundreds of products that we don't have in the online store yet.

We will contact you when we receive your order

  • We may to touch base in case there are any questions on your order.

  • Prior to engraving, we will send you a proof of the Engraving Layout before we proceed.


Returns and Refunds

  • Our business is personalized awards. You will be provided a proof of the engraving layouts prior to production.  All sales are final. There will be no returns or refunds.

Right of Refusal

  • We reserve the right to refuse any order for any reason we deem fit.

bottom of page